Terms of service
Our terms and conditions apply to all transactions through the up-fashion online shop. Please read through these carefully before placing your order and then print a copy for your future reference. Please also read our Privacy Policy section regarding personal information provided by you.
– Prices are displayed in British Pounds (Sterling), US Dollars and Euros, (prices shown in Euros and Dollars may differ slightly than the actual transaction charge due to daily currency exchange rate fluctuations).
– All prices are inclusive of VAT where appropriate (unless ordering from The Channel Islands or the outside the Germany or other nations where VAT is applied by your customs when entering your country).
– All payments are automatically checked to make sure the Credit/Debit Card has not been reported lost or stolen before the payment is authorised. Orders made from countries outside the UK may require further proof of identity to support the card transaction.
A TELEPHONE NUMBER IS REQUIRED TO VALIDATE YOUR ADDRESS DETAILS AND IN CASE WE NEED TO NOTIFY YOU OF ANY PROBLEMS IF THIS IS NOT SUPPLIED WE MAY BE UNABLE TO CONTACT YOU AND YOUR ORDER MAY BE CANCELLED
– Goods and prices are subject to availability. In the event that we are unable to supply the goods, we will inform you of this as soon as possible and offer alternatives which we think may be suitable. We will not send replacements or send you something you didn’t order without your prior consent.
– If there is anything missing from your order, please contact us at
support@up-fashion.com within 24 hours of delivery.
– Products may only be returned if unopened and seal still intact and items are in original packaging with tags attached.
PLEASE CHECK OUR SHIPPING AND RETURNS PAGE BEFORE ORDERING.
– For any goods you wish to return we must be notified within 48 hours of their arrival and you must confirm our returns procedure, failure to do so may invalidate your claim. The customer will be kept fully informed of progress regarding any replacements and or exchanges.
– In accordance with the Data Protection Act 1984, we do not supply any of your details to any third party. Please check our privacy policy.
– None of the above affects your statutory rights.
– We may change these terms without prior notice to you. Changes will apply to any subsequent orders received.
– The contract between us shall be governed by the laws of England and any dispute between us will be resolved exclusively in the courts of England.
– If you ordered and your discount has not been applied, you have 24 hours to contact us from the time of purchase to claim this back.
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1. Eligibility and entry restrictions
2.1 To be eligible to enter a competition:
(a) entrants must be a real person, at least 18 years old and permanently reside in the United Kingdom or other country (proof of address or age may be required)
(b) entrants must not be our employee, officer or agent, or an employee, officer or agent of any person or organisation involved in the running of the competition, and you must not be a family relation of any such person.
2.2 The maximum number of entries to a competition per person is 1.
2.3 The maximum number of entries for a competition shall be at our sole discretion but no less than 100 entries. Once this number of entries have been received, the competition will be closed to new entries, notwithstanding the published closing date.
2 Start and closing dates
All time Open .
3. Judging
4.1 Competition entries shall be judged or winners selected on the basis of those criteria specified on our website and/or social media channels in relation to the competition.
4.2 If a competition entrant does not meet the eligibility requirements or is subject to any entry restrictions, that entrant shall not be entitled to be adjudged a winner, and will not be entitled to a prize in any circumstances.
4.5 Our decision in respect of all matters to do with the competition will be final and no correspondence will be entered into.
4.6 The competition and these terms and conditions will be governed by English law and any disputes will be subject to the exclusive jurisdiction of the courts of England.
4. Copyright and moral rights
6.1 You warrant to us that you created your competition entries, that you own all of the copyright in those entries, and that our use of the entries in accordance with these rules will not infringe any person’s intellectual property rights or other legal rights.
6.2 You grant to us an exclusive, worldwide, royalty-free, perpetual and irrevocable licence to copy, store, edit, distribute, transmit and publish your competition entries.
6.5 To the maximum extent permitted by applicable law, you irrevocable and unconditionally waive your rights to be identified as the author of your competition entries and to object to any derogatory treatment of your competition entries.6.6
7. What happens to entries?
7.1 Competition entries will not be returned. Please, therefore, keep a copy of your competition entries.
8. Publicity
8.1 We may undertake publicity activities relating to competitions and prize awards. The winner, therefore, agrees to the use of their name, photograph and disclosure of town or region of residence in any post-prize-winning publicity names, surnames, towns or regions of residence and prize details.
8.2 All other personal details collected as part of the competition will be used in conjunction with our Privacy Policy.
30 days return option
1. Basic provisions
These terms and conditions govern the relationship between the parties to the service contract “option to return the goods within 30 days” (hereinafter the “Service”), on the one hand, the company up-fashion for Less Ltd as a provider (hereinafter the “Provider”) and on the other hand, the Client (hereinafter the “Client”), these conditions will apply to all transactions relating to this service.
The service agreement is concluded when the customer along with the selected products offered by the provider operated by e-shops, confirms the so-called cart and a service provider will issue him with an invoice.
2. Description of the service
The Provider guarantees to the client that they allow them to return the product without giving any reason within 30 days of purchase, under the conditions specified below, if the client will request the refund, i.e. will take advantage of the service within the period specified below. This service should be used to prevent unwanted gifts.
3. Terms of use of the service
The provider is obligated to provide the service, therefore to provide the client with the option of returning the purchased product without giving any reason within a period of below only if:
- The client shall order the service in the period when it is offered, at the latest (24 hours since purchasing a product), however, while purchasing the product covered by the service;
- The client must pay for the service properly and on time;
- The client shall not withdraw from a contract for the purchase of the product to which the service relates before applying the service;
- The client shall take advantage of the service no later than at 30th day from the purchase, namely for the product to which the service relates, in person at one of the branches of the provider, eventually on branches of its contractual partners, within regular opening hours;
- The client does not damage the identification labels of the product to which the service refers or otherwise does not unduly handle the product (e.g. in violation of the rules of proper use of the product specified by the manufacturer).
- The client shall prove entitlement to the service by the original of the issued invoice containing the product and related service;
- The client shall submit the product in the state “good”, (see definition below);
- Products designed for body care and hygiene must be unused with intact packaging.
In case the client fulfils all the conditions under which the service may be used, he/she will receive a refunded price of the product in full amount including VAT. In case the client will take advantage of the service, and will request a refund of the product in a state of “bad” or “impaired”, then the client will be offered only the return of the product at a reduced price, eventually at 0 GBP and takeover of the product for ecological disposal.
Impaired
- The product is damaged and it cannot perform its function in full; and/or
- The product is fundamentally incomplete, and therefore it is not possible to fully use it.
4. Refund the price of the service
In case the client is a consumer, they have the right to withdraw from the contract of provision of the service, in terms of the provision, however, in such case, the client must issue also any unjust enrichment back to the provider at the latest at the moment of withdrawal.
5. Refund the price of a product
If the client fulfils all the provider’s conditions of the service of refund of the product, the provider returns without undue delay after fulfilment of the terms of the service purchase price of the product to the client, optionally purchase price is refunded in the form of Store Credit for further purchase of goods at one of the online stores operated by the provider.
6. Final provision
The terms become valid and effective at 23. 6. 2023, while the specification of the service is available on the website of the e-shop operated by the provider.
Thank You❤